Click and collect

With our click and collect service at Liv's, you are now able to shop from the entire range, place your order and collect it from our home decor store in Solihull.

Our click and collect service is perfect for anyone that is shielding, vulnerable or anyone that doesn't feel comfortable coming into store during the current circumstances.


Click and collect process

Step 1

During checkout, if the items within your order are available for click and collect, you will be able to select this as a delivery method.


    Step 2

    Choose a click and collect location and complete your order.


    Step 3

    Once your order is ready we will contact you via email or by text.


    Step 4

    Please bring along your proof of ID and confirmation email / text when collecting your order. If someone else is collecting on your behalf then please make sure that they have your proof of ID and confirmation email / text.


    Click and collect during COVID-19

    Due to the current circumstances, we will be running a skeleton team and the collection service will be available by arrangement or between:

    Mon - Fri: 10:00 - 14:00
    Sat: 11:00 - 15:00

    If you arrive and cant see a member of the team, please do call the shop on 0121 709 4636 and we will come to the front door to greet you.

    If you prefer, you can always pull your car around to the back of the shop, to the loading bay (Delivery Area C) which can be accessed from Mill Lane, just beyond House of Fraser.